Job Overview
- Manage and grow business within a defined geographic territory in northwestern Alberta, reporting to the Edmonton office.
- Develop and maintain strong customer relationships across both end users and channel partners (including pump rebuild shops, resellers, and distributors).
- Identify and secure sales opportunities across the John Crane product portfolio to increase market share and achieve business growth targets.
- Utilize CRM tools to manage leads, opportunities, orders, and account plans while maintaining accurate customer and pipeline data.
- Travel frequently throughout the territory (approximately 50% or more, including overnight stays up to two weeks per month) to visit customers, perform site visits, and support sales activities.
- Independently plan and manage daily and weekly activities to balance customer engagement, travel, and administrative duties.
- Collaborate closely with internal technical and engineering teams to provide customers with practical reliability solutions and product recommendations.
- Conduct equipment surveys, troubleshooting, and failure analyses as required, preparing technical reports and proposals for customer solutions.
- Represent John Crane professionally in all customer interactions, ensuring a consultative, solution-driven approach.
- Perform other duties and responsibilities as necessary to support customer needs or as assigned by the Sales Manager.
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