Product Owner

We are seeking a highly organised and commercially aware Product Owner to drive product development, delivery, and continuous improvement across our portfolio.

Acting as the vital link between Technology, Sales, Programs, Marketing, Service, and R&D teams, you will be responsible for managing and prioritising the product backlog, translating business needs into clear requirements, and ensuring the successful delivery of product initiatives aligned to business goals.

You will also play a key role in supporting customer tenders and proposals, articulating product capabilities and technical specifications while ensuring solutions deliver maximum value to both customers and the business.

What You Will Be Doing

Product Backlog Management

• Own and manage the product backlog, ensuring clarity, prioritisation, and alignment with business goals.
• Define and refine user stories, epics, and acceptance criteria to guide development teams.
• Continuously groom and maintain the backlog to reflect changing priorities and stakeholder feedback.
• Prioritise product initiatives based on business value, feasibility, and strategic impact.

Stakeholder Engagement

• Act as the primary liaison between business stakeholders, customers, and development teams.
• Collaborate across Technology, Sales, Programs, Marketing, Service, and R&D to support the creation of product technical specifications.
• Facilitate effective communication to ensure alignment of expectations, priorities, and outcomes.
• Present product updates, progress, and recommendations to stakeholders and leadership teams.

Development & Delivery

• Partner closely with development teams to support planning and execution activities.
• Provide timely clarification and decision-making support during development cycles.
• Monitor progress, remove blockers where possible, and adjust priorities to maximise value delivery.
• Validate deliverables against defined acceptance criteria and quality standards.

Value Delivery & Continuous Improvement

• Measure and track product performance against agreed KPIs and success measures.
• Analyse customer and stakeholder feedback to inform future enhancements and iterations.
• Champion continuous improvement, innovation, and customer-centric product development.
• Maintain relevant technical content used for sales support, distributor training, and customer-facing materials.

Tender Response Support

• Provide expert input into tender and proposal responses, clearly articulating product capabilities, technical specifications, and value propositions.
• Collaborate with business development, sales, and technical teams to develop compelling responses aligned to customer requirements.
• Translate complex technical information into clear business-focused language that highlights key differentiators and competitive advantages.
• Support the ongoing improvement of tender response frameworks to ensure consistency, accuracy, and impact.