Sales Manager

Key Tasks and Responsibilities:

• Identify and develop customer opportunities, maintain, and update the CRM system.
• Develop and maintain an annual sales budget for the region.
• Support marketing activities including sales events and shows.
• Use market intelligence to maintain a full awareness of all potential opportunities in the marketplace.
• Focus on the identification and securing of new accounts / sales opportunities.
• Communicate regularly with customers and represent the customer within the company to ensure we maintain the best possible service and solutions.
• Contract negotiation including terms and conditions of sale.
• Work with internal teams to monitor selling price, cost price, margin, turnover and market share, relating to specific customers.

• Develop and sustain a project portfolio and progress report monthly.

• Monitor customer satisfaction and support the company to improve satisfaction.
• Ensure timely and accurate responses to customer enquiries.
• Liaise with internal departments with reference to customer concerns/business opportunities.
• Complete monthly sales forecast and activity reports.
• Attend appropriate team meetings and operate as an integral part of the company.
• Participate when necessary, on technical committees.