Account Manager

About the role

Account Management sits at the heart of the agency and in this role, meaning you will work closely with every department, as well as a variety of client-side stakeholders to independently and proactively lead some of our large accounts - becoming their trusted point of contact.

We are seeking a driven individual who is passionate about influencer and performance marketing and is ready to take the next step in their career. In this role, you will receive first-class on-the-job training to aid your personal development, all whilst working across a range of exciting clients, from beauty to tech to finance.

What you'll do

• End-to-end management of influencer and social campaigns, including writing influencer briefs, influencer outreach, negotiation, and onboarding, supporting client communications, and post-campaign analysis.
• Execution of multiple campaigns simultaneously, liaising with your campaign teams constantly to stay up-to-date on the progress of each campaign, and flagging any concerns or potential issues to the team as soon as possible, alongside suggested solutions.
• Acting as the main client POC, sharing clear and thorough updates and reporting with clients regularly over email, phone calls and face-to-face meetings, while providing recommendations and expertise at every stage of the campaign.
• Applying your expertise in performance marketing to optimize campaigns, monitor key metrics, and provide data backed insights for continuous improvement.
• Presenting clearly and confidently to key stakeholders in pitches, kick-off meetings, and post-campaign analysis meetings.
• Identify opportunities for expanding existing client relationships and contribute to new business growth through upselling and referrals.
• Supporting new business proposals, working with the wider Accounts team to develop bold and effective creatives that are informed by competitive and consumer trends to help achieve clients’ campaign objectives.
• Continual forward-thinking and proactive ideation of additional activity that Socially Powerful could propose to clients, based on a detailed knowledge of their business, objectives and upcoming focuses.
  
  

Qualifications

• 3+ years of experience working within influencer marketing or social media marketing.
• Genuine passion for social media, Influencer, and Performance Marketing.
• Exceptional organization and ability to independently manage multiple campaigns to an extremely high standard, in a fast-paced environment, while always maintaining an eye for detail.
• Ability to stay calm under pressure and deal with problems in a logical and efficient way.
• Excellent communication skills and the ability to tailor communication and build relationships with stakeholders at all levels, both internally and externally.
• Demonstrable experience delegating and prioritizing an ever-changing workload.
• Proven track record in developing less experienced members of your team
• Demonstrable experience delegating and prioritising an ever-changing workload.

Compensation
The salary range for this position is $85,000 – $110,000 per year, based on experience, skills, and qualifications. This range represents a good-faith estimate of the compensation we expect to offer for this role.

Work Arrangement
This role follows a hybrid work model, requiring in-office presence three (3) days per week at our NY office, with the remaining days worked remotely. Specific in-office days will be determined by the team.

Benefits & Perks
In addition to competitive compensation, we offer:

• Health, dental, and vision insurance

• 14 days PTO, plus an additional day for your birthday

• 401k Retirement Plan

• Soho Works Membership

Working Hours: 9 am-6 pm EST