Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre

Business Analysis & Requirements 

• Elicit, analyse, and document business requirements through stakeholder engagement 
• Translate business needs into clear functional and non-functional requirements 
• Develop artefacts including business requirements documents, user stories, and process maps 
• Ensure requirements are traceable, prioritised, and aligned to business outcomes 

Stakeholder Engagement 

• Build strong relationships across business and technology teams 
• Facilitate workshops and working sessions to gather and validate requirements 
• Support stakeholder alignment and decision-making 

Process Improvement 

• Analyse current-state processes and identify improvement opportunities 
• Define future-state processes aligned to business and technology strategy 
• Support continuous improvement initiatives 

Delivery Support 

• Work closely with Project Managers and delivery teams to support project execution 
• Contribute to solution design discussions 
• Support testing activities and define acceptance criteria 
• Ensure delivered solutions meet agreed business requirements 

Governance & Documentation 

• Maintain clear and structured documentation aligned to Sodexo standards 
• Support portfolio governance through accurate artefact management 
• Ensure consistency in business analysis methodologies and tools 

Skills & Experience 

• Proven experience as a Business Analyst in technology or digital environments 
• Strong requirements elicitation and process modelling skills 
• Experience working within structured project or portfolio delivery frameworks 
• Excellent stakeholder engagement and communication skills 
• Ability to translate complex concepts into clear, actionable insights 
• Experience supporting end-to-end project delivery 
• Experience with tools such as Triskell or similar portfolio platforms is advantageous