Commercial Manager - Transformation & Planning | Mon to Fri 38hrs | Balcatta Support Centre

We are seeking a commercially astute and strategically driven Commercial Manager – Transformation & Planning to provide leadership across a large, complex Integrated Facilities Management (IFMS V2) contract with one of the world’s leading mining organisations, Rio Tinto.

This is a high-impact role responsible for driving commercial governance, leading Total Cost of Ownership (TCO) initiatives, and influencing strategic transformation across a diverse, fast-paced operational landscape. You will play a pivotal role in aligning commercial outcomes with client priorities while identifying opportunities to optimise value and strengthen long-term partnerships.

Commercial Leadership & Governance

• Provide strategic commercial oversight across the IFMS V2 contract, ensuring compliance, performance, and value optimisation
• Establish and uphold robust governance frameworks aligned to contractual and business objectives
• Partner with Operations, Finance, and key stakeholders to support informed strategic decision-making

Client Engagement & Relationship Management

• Act as the primary commercial interface with Rio Tinto representatives
• Build and maintain strong, trusted client relationships
• Lead and contribute to Contract Performance Meetings and ensure delivery against agreed timelines and expectations
• Monitor and drive customer satisfaction and continuous improvement

Total Cost of Ownership (TCO) Management

• Lead the TCO change management framework and maintain accurate contract baselines
• Coordinate monthly TCO reconciliation with client stakeholders
• Analyse actual vs budgeted performance and provide clear insights and recommendations
• Ensure all variations and scope changes are properly documented and contractually managed
• Consolidate reporting across multiple service streams

Strategic Transformation

• Support and influence transformation initiatives, including cost optimisation programs (“Ponies”)
• Partner with commercial teams to develop robust business cases and commercial models
• Define and track performance through measurable KPIs
• Identify and deliver innovative initiatives that enhance client value and operational efficiency

Reporting & Systems

• Contribute to the development of financial and performance reporting tools (e.g. Jedox)
• Enhance reporting dashboards to improve cost control and decision-making
• Ensure alignment with organisational growth objectives and compliance standards