Business Development Director, Senior Living

How You’ll Make an Impact:
The Business Development Director supports the Senior Living segment through targeted account development for Food and Facilities Management services, driving new business growth across assigned markets. This role leads the sales process from initial outreach through close, with responsibility for building, nurturing, and converting a qualified sales pipeline. The role focuses on outbound prospecting, account-based sales strategies, and high-velocity transactional opportunities, while collaborating closely with Marketing, Segment Sales, and Operations to deliver customized, value-driven solutions.

• Lead the end-to-end sales process for assigned segments, from initial outreach through deal close
• Build, qualify, and manage a robust sales pipeline through targeted outbound outreach using phone, email, social, web, and digital sales platforms
• Identify and pursue prospective clients within mid to large and enterprise-level target markets
• Execute sales strategies aligned to long-term growth objectives, including go-to-market campaigns and marketing initiatives
• Develop compelling value propositions and design innovative, customized solutions that differentiate the organization from competitors
• Collaborate with internal stakeholders to develop pricing strategies and competitive proposals aligned with operational capabilities
• Drive and close smaller transactional opportunities through high-velocity sales engagements
• Represent the organization at trade shows, industry events, and business development forums
• Build and maintain strong client relationships through CRM documentation and development of a Web of Influence
• Support client retention through participation in transition meetings, quarterly business reviews, and annual expectations meetings
• Identify client risks and growth opportunities and develop mitigation and expansion strategies
• Participate in the selection, onboarding, and mentoring of sales team members as the organization grows
• Adhere to safety standards and Zero Harm principles and complete all required training