Assistant Manager Long Term Care Support Services (86433-001)

In your new role as our Assistant Manager at our site, you will lead and direct our culinary and housekeeping team through their daily activities, supporting the General Manager.  You will drive a strong safety culture as well as lead a customer service focused team. 

• Management/Supervision of Services and/or Projects: Directs the daily activities or Food or Soft service in-unit; ensures the work/projects are completed on time, within budget, and at required standards. Regularly inspects and audits work. The Manager assigns resources, including labour, materials, and equipment, to optimize project efficiency and effectiveness.

• Client/Customer Service: Supervises/schedules the work of a single large team or multiple teams of workers, semi-skilled and/or skilled workers who perform dissimilar/specialized work.  Plans and prioritizes team’s work to meet client service delivery needs and manages complex schedules/plans.  Conducts routine costing analysis to support service delivery needs, and manages complex schedules/plans.  Ensures required reporting/logs are maintained according to client/corporate/regulatory body standards.  Accountable for quality/safety of variable /specialized skilled work performed by the team. May manage special projects/events.  May conduct self-directed high complexity skilled work according to schedules/plans.

• Continuous Improvement: Recommends and develops functional area procedure and process and service delivery change/improvements, and provides input to the development/improvement of policies. Manages/delivers functional area continuous improvement initiatives.  Promotes innovation/continuous improvement within own functional area.

• HR-Related Administration: The manager participates and assists in recruitment, selection, hiring, and onboarding, and may deliver approved disciplinary or termination actions.  Assesses the performance of team members, offering feedback and guidance to support individual growth.

• Safety & Risk Management: Accountable for ensuring functional areas and vendors/suppliers’ adherence to risk management/safety practices/procedures/policies and safety issues are identified/reported.  Ensure proactive identification, reporting, and resolution of function-specific risks and safety issues.  Supervises root cause analysis process and provides corrective action recommendations.   Emergency/Incident Management: identifies technical/safety emergencies and follows proces and procedures for containment and/ornotification.  Provide input to emergency/contingency plans.  Supervises emergency response for functional area.