Assistant General Manager - East of Canada -Energy and Resources Division (70309725)

How You’ll Make an Impact:  

• Maintain interface with customers and clients, ensuring total contract compliance with all criteria and reaching all performance specifications including service delivery, budget adherence, cost savings, energy savings and customer service specifications.
• Oversee all facilities, property, and project management services as required by the contract and as requested by our client.
• Coordinate and promote proactive performance reviews between the customers/clients and Sodexo. Ensure seamless integration and performance of services for all teams involved with the accounts success.
• Develop and adhere to operating budgets for your unit.
• Provide ongoing financial and operational analysis of unit performance.
• Maintain all key performance indicators.
• These include but are not limited to: high levels of client and customer satisfaction;
• Account retention; strong employee development and retention.
• Achievement of financial goals;
• Develop compelling options for future business growth
• Investigate opportunities to expand existing service or offer additional services to the client