[MSO] Project Manager - Infrastructure and IT Operations

Project – the aim you’ll have

You will manage infrastructure and IT operations projects for enterprise clients in Western Europe, mainly managed service providers and financial institutions. Projects cover operations and patch management automation, observability, private cloud builds and VMware exit, on premises and in public cloud. Your team: architects and infrastructure engineers in Poland.

Position – how you’ll contribute

• Own delivery of assigned infrastructure and IT operations projects, including scope, schedule, budget and quality.
• Maintain the project plan, responsibility matrix, risk register and reporting to client and internal stakeholders.
• Control scope against the statement of work: identify change, prepare change requests, assess commercial and schedule impact.
• Steer the project team together with the solution architect and technical leads, and manage team capacity.
• Run steering committees and status reviews, escalate decisions and manage client expectations.
• Coordinate delivery with client change and release management, including maintenance windows and production teams.
• Manage acceptance: agree criteria, coordinate testing and secure formal sign off of delivered scope.
• Hand the delivered environment over to managed service operation, including operating model and service levels.