Fine dining Restaurant Supervisor

Sokoni Africa Limited is seeking a dedicated and experienced Fine Dining Restaurant Supervisor to join our team. In this role, you will be responsible for overseeing the daily operations of the fine dining restaurant, ensuring that guests receive an exceptional dining experience while managing staff efficiently. Your leadership and attention to detail will be vital in maintaining the high standards of service that we are known for.

Responsibilities

• Supervise restaurant staff, providing guidance, training, and support to ensure excellent service quality
• Oversee daily restaurant operations, including reservations, table assignments, and staff schedules
• Ensure that all food and beverage orders are delivered promptly and meet quality standards
• Monitor guest satisfaction and address any issues or complaints promptly
• Maintain cleanliness and organization of the restaurant, ensuring compliance with health and safety regulations
• Assist in menu planning and coordinate with the kitchen to ensure smooth operation
• Prepare reports on restaurant performance, including sales, inventory, and staff performance metrics

Requirements

• Previous experience as a Restaurant Supervisor in a fine dining setting
• Bachelor's degree in Hospitality Management or a related field preferred
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• In-depth knowledge of fine dining service standards and etiquette
• Ability to work well under pressure in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays as required