Senior Workplace Experience Administrator

Summary of Job (brief description)

We are seeking a detail‑oriented, service‑focused Senior Workplace Experience Administrator to support the daily operations of our headquarters and ensure a high‑quality, seamless office experience for employees, visitors, and vendors. This role plays an important part in maintaining a safe, welcoming, efficient, and well‑run workplace, serving as a reliable onsite point of contact for employees and leadership.
The ideal candidate is a proactive problem‑solver who brings strong organization, follow‑through, and sound judgment to workplace operations. This role supports facilities coordination, vendor relationships, safety and compliance tasks, and day‑to‑day employee experience needs. This is a highly visible, onsite position requiring consistent presence in our Redwood City, CA office.

Responsibilities

Workplace & Facilities Support

• Serve as the primary onsite administrator for headquarters operations; onsite presence required five days a week from 8:00am-4:30pm
• Greet and assist visitors, candidates, and guests, acting as a professional representative of Soleno.
• Ensure conference rooms and common areas are meeting‑ready, clean, and welcoming.
• Maintain a professional, safe, and well‑kept office environment through daily walkthroughs and coordination with vendors.
• Act as the liaison with Property Management for maintenance requests, building updates, health protocols, and compliance with safety standards; track and follow through on issue resolution.

• Maintain and update the Emergency Action Plan and ensure emergency supplies are stocked up to date. 

Employee Experience

• Provide high‐touch employee experience by anticipating needs, responding to inquiries, and contributing to a positive office atmosphere.
• Coordinate onsite new‑hire logistics, including workspace setup, equipment needs, and building access for Day 1.
• Support office culture through coordination of meals, meetings, and events, including preparation, setup, and cleanup.
• Identify opportunities to streamline office processes and enhance overall employee experience.

Office Operations

• Administer building security systems, including access provisioning, audits, troubleshooting, and ongoing compliance activities.
• Support office budget processes through tracking expenses, reviewing invoices, and assisting with vendor payments.
• Maintain office assets and equipment, including furniture, copiers, printers, appliances, and other shared resources.
• Coordinate shipping and receiving activities, including packages, mail, and shredding services.
• Assist with additional workplace operations projects and initiatives in a fast‑growing environment.Describe the specific responsibilities and job functions of the role.

Qualifications

• Minimum of three years of experience in workplace operations, office administration, or facilities support.
• Bachelor’s degree required.
• Experience in Life Sciences, biotech, or regulated environments strongly preferred.
• Demonstrated professionalism, discretion, and reliability in a highly visible role.
• Strong proficiency in Microsoft Office, especially PowerPoint and Excel.
• Exceptional attention to detail, organizational skills, and follow‑through.
• Excellent written and verbal communication skills; comfortable interacting with all levels of the organization.
• Ability to manage multiple tasks and adapt quickly in a fast‑paced, dynamic environment.
• Service‑oriented mindset with a calm, solutions‑focused approach.

Salary Range: $90,000 - $120,000

(Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate’s relevant qualifications, skills, and experience, as well as the location where this position may be filled.)