Water Loss Asset and Metering Technician
Permanent full-timeJob Overview
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
About the Role
Would you like to join a company that values its people and where you will be able to make an impact? Do you want to contribute to the wider community, with the support of a progressive and environmentally aware employer?
We currently have a fantastic opportunity available for a Water Loss Asset and Metering Technician to work in Bournemouth. You will join us on a full-time, permanent basis, and in return, you will receive a competitive starting salary of £28,029 per annum plus a range of excellent company benefits and rewards. This role is aligned to a progression scheme which supports the development and training of individuals to become fully competent Water Loss Asset and Metering Technicians on a salary of £35,341
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
About the Role
Would you like to join a company that values its people and where you will be able to make an impact? Do you want to contribute to the wider community, with the support of a progressive and environmentally aware employer?
We currently have a fantastic opportunity available for a Water Loss Asset and Metering Technician to work in Bournemouth. You will join us on a full-time, permanent basis, and in return, you will receive a competitive starting salary of £28,029 per annum plus a range of excellent company benefits and rewards. This role is aligned to a progression scheme which supports the development and training of individuals to become fully competent Water Loss Asset and Metering Technicians on a salary of £35,341
What You'll Be Doing:
- Responsible for the improvement and maintenance of company metering, flow technology and data collection across leakage and water balance gap reporting.
- Proactively minimise data failures, towards >90% regulatory DMA operability, and gather intelligence on supply system efficiency and water consumption components.
- Assist with activities, operational and reporting, towards successful company regulatory leakage performance.
- Install and maintain metering and telemetry across all reporting DMAs; including sub-metering, Waste Water Treatment Works and commercial customers, to ensure the accuracy of essential network information to improve and enhance operational leakage performance.
- Install and maintain Service Reservoir metering and telemetry to ensure losses are monitored and minimised.
- Install and maintain meters and telemetry across other key reporting components for company leakage and water balance gap performance (for example commercial customers and company waste water treatment works).
- Manage own schedule of work and co-ordinate where necessary with other technicians to assist or gain assistance with complex metering jobs.
- Undertake training where required, developing specialist skills in flow metering and telemetry and providing expertise in maintaining regional flow data.
- Liaise with external contractors to ensure remedial work and repairs are completed to required timescales and budget.
- Maintain close working relationships with the Leakage Reporting team and Leakage Delivery teams to support achievement of current and future Leakage reduction targets.
- With the Water Supply Metering Team Leader, examine repeat asset failures to generate work programmes to drive reliability and availability of flow data.
- Champion the importance of accurate metering and data collection in all DWS activities.
- Participate in the appropriate network standby rota.
- To undertake any other reasonable tasks required to support the DWS and company vision.
- Participate in a clear Progression Scheme.
What we’re looking for...
- Essential:
- 5 GCSEs or equivalent in Maths, English and a Sciences subject
- National Water Hygiene Certificate
- NRSWA – Unit2
- Relevant experience of working within leakage
- Experience of the use of modern leakage control techniques and equipment
- Relevant experience in Water Supply Networks
- Proven ability to work within a team environment but also on your own.
- Proven ability to communicate and liaise effectively with internal and external customers
- Good customer facing skills and ability to deal effectively with customers
- Reliable, punctual, thorough and committed to achieving the requirements of the role
- Ability to show resilience in a fast changing operational environment and flexibility to adapt to varied tasks at very short notice
- Ability to adjust to changes within the DWS team
- Adaptable and able to take on new skills which is essential in a continuous improvement environment
- Engagement with the Business to achieve targets.
- Full UK Drivers License
- A flexible approach to working hours which includes participation in a standby rotation.
- Desirable:
- NVQ Leakage Detection Level 2 / City and Guilds or ONC in relevant subject
- Confined Space’ awareness
- Technical understanding of hydraulic distribution systems or proven ability
What's in it for you:
- At South West Water, we don’t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people’s hard work and commitment, we offer an excellent range of benefits:
- Generous holiday allowance plus bank holidays
- Buy or sell annual leave to offer you extra flexibility
- Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
- We offer free car parking at the majority of our sites
- Take up to 26 weeks’ additional maternity leave
- Share your parental leave and split your time off to care for your child how you choose
- Invest in Pennon Group plc through our employee share schemes
- We support our people by offering a free, confidential Employee Assistance Programme
- Look after your wellbeing with our Champion Health support platform
- Enjoy free eye tests and discounts on frames and lenses at Specsavers
- Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
- A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more
- A discretionary bonus
- Competitive contributory pension
- And plenty more!
Closing Date: 26th January 2026
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.