Technical Support Engineer

Responsibilities

-Support the sales team in KSA with technical information and assistance.
-Prepare technical proposals, quotations, and tender documents. this include reviewing project documentation, including specifications, drawings, and reports.
-Analyze customer requirements and provide appropriate product recommendations.
-Maintain and update product information and technical data.
-Assist in developing marketing materials and technical presentations.
-Manage and oversee projects from inception to completion.
-Coordinate with the sales team in KSA and clients to understand project requirements.
-Develop project plans, schedules, and budgets.
-Ensure compliance with safety standards and regulations.
-Create detailed designs and layouts to support the sales team and consultants in KSA.
-Utilize design software (e.g., DIALux, Relux) to develop efficient and effective solutions.
-Ensure compliance with industry standards and customer specifications.
-Provide technical support and advice during the project design phase.

Requirements

Qualifications

-Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
-Minimum of 5 years of experience in sales support or a similar role.
-Strong knowledge of products and solutions.
-Excellent organizational and multitasking skills.
-Excellent technical writing and documentation skills.
-Strong communication and customer service abilities.
-Fluent in English; knowledge of Arabic is a plus.