Bilingual Medical Administrative Assistant

We are seeking a female, bilingual (English/Spanish) Medical Administrative Assistant to join our client's team. This role plays a key part in ensuring smooth clinical operations by managing referral requests, coordinating authorizations, and providing high-quality administrative and phone support to patients and providers.

Key Responsibilities

• Review, process, and track all incoming referral requests with accuracy and efficiency.
• Verify patient information, insurance coverage, and required documentation to ensure completeness.
• Communicate with providers, specialists, and patients to ensure timely referral completion.
• Obtain and follow up on prior authorizations for procedures, imaging, and specialist appointments.
• Coordinate with insurance companies to ensure compliance, resolve issues, and secure timely approvals.
• Answer incoming phone calls and assist patients with scheduling, inquiries, and general support.

Requirements

• Must have experience processing medical referrals.
• Experience handling prior authorizations is required .
• Solid understanding of insurance processes and healthcare documentation.
• Excellent communication, organizational, and multitasking abilities.
• Ability to work efficiently and accurately in a fast-paced clinical environment

Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $7–$8 per hour. The schedule is Monday through Friday, from 9:00 AM to 5:00 PM CST.