Funeral Claims Consultant

To analyse, assess and pay valid funeral claims within 48 hours from the time the last   document is received. To detect fraudulent activities on funeral claims. Understand SBIS’s goals and objectives and strive to achieve them. Maintaining an effective diary to ensure that overdue claims are given priority within stipulated timeframes thus enabling effective customer service delivery.  Ensure favourable NPS score of >80% by consistently promoting quality interactions with customers.