Branch Manager, Mwanza Branch

We are seeking a dynamic and experienced Branch Manager to lead our Branch in Mwanza. As the Manager of our Mwanza branch, you will be responsible for overseeing all aspects of branch operations, driving business growth, and ensuring exceptional customer service while maintaining compliance with banking regulations.

• Develop and implement strategies to achieve branch performance targets and business growth objectives
• Lead, motivate, and mentor a team of banking professionals to deliver high-quality customer service
• Manage the branch's financial performance, including budgeting, forecasting, and expense control
• Identify and pursue new business opportunities within the local market
• Ensure compliance with all banking regulations, policies, and procedures
• Oversee risk management practices and maintain the security of branch operations
• Build and maintain strong relationships with key customers and community stakeholders
• Collaborate with other departments to implement new products, services, and initiatives
• Analyze branch performance data and prepare reports for senior management
• Address and resolve complex customer issues and complaints