Analyst, Operations Control

Partner with and support stakeholders across Operations to implement, monitor, and manage a robust control environment that ensures regulatory compliance, strengthens operational resilience, contains losses, and minimizes non-financial risk.

• Implement end-to-end Control frameworks and tools within assigned Operations team and monitor to ensure reporting is complete and accurate, control data sets correctly reflect the control environment and the underlying Control process supporting the control framework is operating optimally.
• Pro-actively monitor, track and remediate risks. Implement and track KRIs within end-to-end assigned operations team to measure risk and identify trends to enable early identification and remediation / mitigation of risk.  
• Incident Management: Detect and investigate Control failures (process and operational failures relating to materiality levels 4 and 5), capture and enrich information, escalate issues, conduct root cause analysis and failure remediation to prevent re-occurrence
• Provide Specialist Control knowledge and guidance to assist the assigned Operations Team to interpret Controls analysis and reports, effectively implement Controls Frameworks and tools and contribute to Controls assurance.
• Gather and analyse relevant data, perform trend analysis via monthly dashboards and other reporting mechanisms to provide early identification of potential risks and trends and share insights within Operations Control and stakeholders within assigned Operations Team.
• Support Operations Teams to understand and implement Control Frameworks and build their ability to identify and mitigate risk.