Head, Core Operations

Lead and manage the Core Operations function in Namibia (comprising Account Origination, Account Maintenance, Processing , Centralised Reconciliation, Card Operations, Cash Operations and Domestic Payments) in line with regulatory requirements, market rules, directives, policies and deadlines to achieve defined targets and quality standards and minimize risk whilst maintaining a positive client experience.

Supervise the team that implements Intelligent Process Automation and Operations Effectiveness projects by applying project management methodologies and Consulting skills in order to achieve project success within approved parameters in terms of scope, cost and quality and successful delivery of the capabilities, practices and service offerings of the Intelligent Process Automation Centre of Excellence.