Specialist, Core Banking Support

Provide technical support for key business applications across Core Banking, Integration, Data Warehouse, and Pricing environments by diagnosing and resolving incidents, delivering timely troubleshooting, and ensuring minimal disruption to operations. Monitor application performance and health, execute predefined support procedures, and assist with routine maintenance activities to maintain system stability, security, and reliability. Collaborate with cross-functional teams to address issues, escalate complex problems where necessary, and contribute to continuous improvement efforts aimed at enhancing application efficiency and overall service delivery.