Nurse Coordinator, Single Ventricle Program

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

Nurse Coordinator describes a variety of specialized nursing positions that aid in planning, coordinating, and delivering patient care for selected patient populations across the continuum of care using the nursing process, ensuring compliance with physician orders and established policies and procedures. Nurse Coordinators provide coordination and care of patients requiring assistance and support in accessing and managing their health care needs. They collaborate with other health care providers to ensure continuity of care and coordination of a wide variety of patient services. They will use performance improvement methodology to design data collection systems / processes and identify opportunities to improve care/service for patients. Responsibilities include coordinating patient contact, patient education, and preparing patients / families for procedures/tests in collaboration with the health care team; collaborating with others to ensure continuity of care and coordination of a wide variety of patient services; identifying opportunities to improve patient care services; assisting management to identify and develop operational needs for the unit and to improve patient care services; and they may provide direct patient care.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

* Collaborates with inpatient and other staff to develop informational/educational materials appropriate for the patient population.
* Develops, plans, and evaluates workshops, staff training/orientation and conferences.
* Assesses learning needs of patient populations and develops curriculum accordingly.
* Participates in formal and informal evaluation of staff competency.
* Communicates with patients and their relatives to explain diagnostic and therapeutic measures related to condition, provide instruction, and promote participation in patient care.
* Coordinates activities of nursing staff with other personnel and services engaged in caring for patients.
* Schedules physicians to ensure efficient use of time.
* Develops and implements processes / procedures to promote effective and efficient use of resources.
* Assists with implementation of new programs and assists with efforts to promote the service to other health care professionals and to the public.
* Coordinates and participates in the delivery of safe, competent, compassionate age and specialty appropriate nursing care to a specified patient population.
* Serves as a liaison between groups of providers and/or care settings to ensure continuity of patient care.
* Facilitates access and communication when multiple services/agencies are involved.
* Collaborates with case managers and others to provide patient care.
* Serves as a consultant to nursing staffs, medical staff, and other health care providers in care of the specified patient population.
* Coordinates operations, develops and implements process/procedures to promote effective and efficient use of resources.
* Assists in implementation of new programs and assists with efforts to promote the service to other health care professionals and to the public.
* Demonstrates leadership by inspiring others to achieve their best and acknowledging the positive contributions of staff in the manner they wish to receive it.
* Promotes team building.
* Develops project plans including major tasks, resources, and timelines.
* Revises project plan when required and documents progress of project.
* Provides pertinent information on projects to key stakeholders and others.
* Establishes/interprets Standards of Care and protocols.
* Applies organization's methodology to Performance Improvement projects.
* Utilizes results of quality assurance and research to identify opportunities for performance improvement.
* Keeps staff informed about Performance Improvement and Service Improvement efforts.
* Identifies and defines problem situations considering all perspectives in terms of scope and consequences.
* Develops ideas and evaluates solutions to identified problems.
* Interprets and enforces Infection Prevention and Safety policies. Reports unsafe conditions immediately.
* Manages information utilizing appropriate manual or electronic systems.
* Maintains confidentiality and documents clinical information accurately and completely and within the specified time.
* Designs system for data collection to be used for clinical or operations performance measurements and/or research projects.
* Prepare for patient visit by collecting test results, old records and other reports and provides telephone triage for patient calls.
* Maximizes productivity by focusing on goals, purpose and priorities.
* Completes written reports and projects within appropriate time frames.
* Reviews tasks, sets priorities, and revises plans for effective time management.