EPIC Orders Analyst

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

Works independently on system technology projects to meet the business system needs for a (specified) client group including developing system design and interface specifications, identifying solutions to business needs and implementation of technology solutions. Scope of the job includes designing systems to support business requirements and enhancements to existing technology systems; design specifications to support business system changes; responsible for implementation by leading project teams, planning and coordination, client testing and training and ensuring smooth turnover of projects to client group.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

* Responsible for developing proposed system design and interface specifications based on identified business needs using structured analytical techniques, employing technical and specific business knowledge.
* Responsible for the coordination of user/IT groups to identify solutions to business needs. Communicate designs to Programmer Analysts for implementation of technology solutions. Represents assigned client/application base to the IT department.
* Oversees the development of training, testing, and security plans to ensure design meets defined business requirements. Oversees ongoing training to clients and IT staff.
* Collaborates with Account Analysts in order to identify and assess organizational strategies such as work flow and systems/applications to meet clients' operational needs.
* Performs in the role of project manager for medium and large projects. Assures smooth turnover of projects, both at the initiation as well as at the conclusion, to support services within IT as well as in customer departments.
* Provides input in the development of the IT Department's policies and procedures and recommends to management suggestions for improvement.
* Collaborates with all departments of IT, develops appropriate system back-up procedures and obtain management approval for back up procedures.
* Acts as a liaison between Clients and IT Department personnel in addressing problem area operating condition. Responsible for the resolution of issues in the problem management system.
* Serves as the subject matter expert in health care information system applications, business conditions, and trends.