Product Engineer Mobile Racking

The Product Engineer Mobile Racking is responsible for taking ownership of the mobile racking system, driving its technical improvement and supporting complex service activities. He/she acts as a key interface between field operations and engineering, contributing to product evolution, performance optimization and technical solutions for retrofit.

Tasks & Responsibilities

• Works as technical owner of the mobile racking system in service, developing a deep understanding of its design, functionality and limitations.
• Proposes engineered solutions to upgrade the installed base and create value for the customer, developing standard modernization packages.
• Analyses system performance identifies recurring issues and proposes structural improvements to enhance reliability and efficiency.
• Drives continuous improvement initiatives on the product (retrofit, installation, maintenance).
• Acts as the interface between field operations and engineering by translating customer and technician feedback into concrete technical evolutions.
• Supports technicians as an advanced technical expert on mobile racks and contributes to solving complex issues when required.
• When necessary, performs on-site interventions to understand root causes and validate technical solutions.
• Collaborates closely with internal departments such as Research and Development, Project Engineering and Production to develop and implement product improvements.
• Contributes to the definition and standardization of technical solutions and best practices.
• Supports the preparation and validation of technical offers for complex cases, ensuring feasibility and consistency.
• Participates in the long-term evolution of the mobile racking system, with the objective to increase performance, robustness and scalability.