Assistant Property Manager (Downtown DC)

POSITION OVERVIEW 

The Assistant Property Manager provides first-class property management services and assists a Property Manager in overseeing a portfolio of commercial properties.  Day-to-day responsibilities include assisting with issues regarding building/property operations, enhancing tenant relations, vendor scheduling, and customer service. 

PRIMARY RESPONSIBILITIES 

• Work with Property Managers to resolve building operations’ issues.  
• Work closely with vendors to ensure compliance with service contracts.  
• Recommend and/or complete vendor contracts as appropriate.  
• Ensure adherence to property owners’ policies and procedures, as well as compliance with codes, regulations, and governmental agency directives.  
• Answer office telephone as required and assist callers.  
• Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.  
• Schedule building activity, including move-ins/move-outs, and verify insurance.  
• Follow established A/R guidelines, including contacting tenants regarding follow-up on rent payment status and assisting the Property Manager in lockouts, assigning late fees, or sending demand letters as necessary.  
• Review and ensure the accurate coding of invoices for payment.  
• Assist Property Managers in the preparation of the monthly reporting package/financial reports according to the owner's needs.  
• Assist Property Managers with the preparation, assembly, review, and implementation of the annual operating and capital budgets, as well as operating expense reconciliations.  
• Assist the Property Managers as appropriate in coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.  
• Ensure compliance with management agreements.  
• Work with the Property Managers to facilitate accounting, leasing, marketing, and construction needs. 
• Understand lease types to assist the Property Manager with ensuring Lease compliance.  
• Process Tenant billbacks expenses.  
• Assist in the response and resolution of after-hours emergency calls as needed. 
• Assist in planning and executing tenant events with the management team.