SMB Account Executive (Japan)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

An Account Executive, SMB at Stripe partners with small and medium-sized businesses to help them leverage Stripe’s financial infrastructure to accept payments, grow revenue, and scale efficiently. These customers range from high-growth startups to established SMBs, often looking to expand their use of Stripe products to optimize operations and unlock new revenue streams.

The SMB team is a strategic priority for Stripe, and SMB AEs play a critical role in driving customer growth, adoption, and retention. They act as trusted advisors to business owners and operators, helping clients maximize value from Stripe’s products while scaling their businesses.

What you’ll do

SMB AEs engage with both existing and prospective customers, managing the full sales lifecycle—from lead generation and discovery to solution design, negotiation, and post-sale adoption. They work cross-functionally with Product, Risk, Marketing, and Operations teams to deliver tailored solutions that address each customer’s unique needs.

Responsibilities

• Partner with a growing SMB to expand their payments or financial infrastructure, driving adoption of additional Stripe products
• Lead contract renewals, upsell opportunities, and commercial negotiations to increase revenue and market share
• Generate new business through outbound prospecting, cold outreach, research, and networking within their territory
• Collaborate with Product, Risk, and Operations teams to solve complex client needs and improve Stripe’s platform and offerings
• Deliver compelling proposals and business cases to help SMBs understand the long-term value of Stripe
• Develop repeatable strategies, scalable processes, and go-to-market programs that drive product adoption, retention, and growth across the SMB segment

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3 years of experience in solution sales field
• Verbal and written communication skills in both English and Japanese
• Ability to understand complex requirements and craft custom solutions
• Strong analytical and quantitative capabilities including comfort with basic financial modeling
• Superior verbal and written communication skills
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology

Preferred Qualifications

• Ability to understand the Stripe API
• Experience with Excel and SQL, or a willingness to learn.