Senior Manager, Internal Communications
Job Overview
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
StubHub is seeking a Senior Manager, Internal Communications, responsible for shaping how StubHub connects, informs, and inspires its global workforce. You thrive in a fast-moving, high-accountability environment, balancing strategic storytelling with operational precision. You will partner closely with executive leadership, HR, and cross-functional teams to craft clear and compelling narratives that align employees around company priorities, reinforce culture, and build trust through transparent, consistent communication. From company-wide announcements and leadership messaging to employee engagement initiatives, you will ensure that every message reflects StubHub’s mission, momentum, and values.
At StubHub, we believe great communication builds great companies. Our team is deeply collaborative, blending creativity, empathy, and data-driven insight to ensure our messages inform and inspire. Traditional playbooks do not bind us; we adapt, innovate, and execute to keep pace with the business's transformation.
StubHub is at the forefront of shaping the future of live experiences. If you’re passionate about connecting people through meaningful communication and want to help define how an iconic brand speaks to its employees during an era of growth and innovation, we invite you to join us.
Location: Hybrid (3 days in office/2 days remote) – New York, NY
What You'll Do:
- Strategic Planning: Support the development and execution of a cohesive internal communications strategy for viagogo and StubHub.
- Earnings Reports/Public Announcements: Help company navigate internal communications around earnings reports and other public events.
- Executive Communications: Partner with senior leaders to draft and deliver clear, engaging updates, including all-hands content, leadership messages, and company announcements.
- Employee Engagement: Build campaigns and programs that foster transparency, collaboration, and connection across global teams.
- Content Development: Write, edit, and manage content for newsletters, and other internal communications.
- Change Communications: Support organizational transformation and change initiatives with effective communication plans.
- Measurement & Feedback: Track communications effectiveness and continuously improve based on employee insights and data
Who You Are:
- Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or related field.
- 8+ years of experience in internal communications, corporate communications, or employee engagement within a global or high-growth organization.
- Strong writing and storytelling skills with the ability to simplify complex topics.
- Experience working closely with senior leaders and advising on communication approaches.
- Strong project management skills with the ability to juggle multiple initiatives.
- Familiarity with digital communication tools and emerging trends in employee engagement.
- Collaborative mindset with the ability to work across regions and functions.
What We Offer:
- Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
- Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
- Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.