Resident Services Coordinator

Part Time Resident Services Coordinator

Make a real difference to residents’ day-to-day lives through connection, coordination, and care. 

We’re looking for a compassionate, organised and people-focused Resident Services Coordinator to support residents living in our Serviced Apartments. 

This role is about building trusted relationships with residents and their families, recognising when needs are changing, and coordinating the right support at the right time. You’ll work closely with village teams and external providers to help residents remain independent, safe and well supported in their daily lives.

This is not a clinical role — it’s a people-focused coordination role where you can make a real difference to residents’ day-to-day lives.

About the role 

• Build strong, trusting relationships with residents and their families 

• Proactively identify residents whose needs are changing 

• Coordinate and follow up support and care services across village teams 

• Support vulnerable residents through early identification and ongoing review 

• Ensure services are delivered as agreed and accurately recorded 

This is a part time role offering 20 hours per week from Monday - Friday, timings negotiable.