Inside Sales / Customer Service
Inside Sales & Customer ServiceJob Overview
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at SunSource! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!
We are currently seeking for a high energy individual to join our Customer Service Team to support our outside sales team. Based in Houston, TX, the primary responsibility of the Inside Sales /Customer Service Representative is to provide the highest degree of technical support and respond to inquiries to our customers and Account Managers.
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at SunSource! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!
We are currently seeking for a high energy individual to join our Customer Service Team to support our outside sales team. Based in Houston, TX, the primary responsibility of the Inside Sales /Customer Service Representative is to provide the highest degree of technical support and respond to inquiries to our customers and Account Managers.
What You'll Do:
- Maintain and improve Customer relationships
- Address Customers’ needs
- Assist & Support Account Managers
- Provide accurate product information, pricing and availability in a fast pace environment
- Negotiate sale and purchase price
- Assist with customer returnsExpedite and route material
- Provide product literature
- Technical assistance
- Upload data on Customer internet portals
- Create quotes and sales orders
- Assist with pulling inventory and preparing shipments
- Follow up with Customers to provide accurate delivery dates and updated order status
- Outbound prospecting calls to grow our market and sell value-add services
- Update customer information in CRM (Customer Relationship Management) system
- Other duties may be required
What We Need from You:
- 2+ years of experience and/or a 2-year Associates or Technical degree
- Experience in Industrial Distribution or allied industry experience (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control) is preferred.
- Proficient with software programs relating to the customer service position
- Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
- Working experience with Trend is a plus
- Strong analytical, mathematical, and mechanical aptitude
Why You'll Love Working for Us:
- Industry competitive compensation plan
- Medical, dental and 401(k)
- We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy