Analyst, Identity & Access Management (IAM)

What You’ll Do 

Position Summary

Identity & Access Management Analyst will be responsible for managing customer expectations and aligning their strategic initiatives with Technology Teams in Suvida Healthcare. Key duties include analyzing workflows, supporting solution development, planning educational strategies for clients, facilitating communication forums, identifying system requirements through process assessments, and overseeing identity and access management tasks. This includes managing user accounts and permissions, ensuring secure access to clinical information systems, and maintaining compliance with organizational and regulatory privacy standards. This role requires participation in projects, understanding operational issues impacting patient care, integrating across multiple work teams, and regularly reviewing access controls to protect sensitive data. Understands hospital business processes and can translate operational problems for solution teams. The Analyst will exhibit a professional attitude and presence, while representing Suvida Healthcare and helping champion Suvida strategies within our growing organization.

Responsibilities

• Managing customer expectations and aligning their strategic initiatives with solution segments in Suvida.  

• Must be able to demonstrate working operational knowledge and technical skills necessary to analyze current processes and understand customer’s business strategies.  

• Plan and develop an educational strategy that provides customers with the necessary skills to perform job functions.  

• Facilitate forums for customers to communicate their needs and provide an avenue to align Suvida solutions segments with the customer and a method of follow-up  

• Identifies clinical and business system application requirements through process and workflow analysis with minimal guidance  

• Ability to participate in projects as a resource and or team member  

• Completes projects according to established schedules and timeframes  

• Demonstrates an understanding of technical knowledge of application systems and ability to identify and translate process issues impacting patient care  

• Demonstrate ability to integrate into multiple work teams  

• Ensures safe care to patients, staff, and visitors; adheres to all Suvida Healthcare policies, procedures, and standards within budgetary specifications including time management, supply management, productivity, and quality of service  

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization, serves as a customer resource  

• Other duties as assigned  

What You’ll Bring

Knowledge, Skills, and Abilities

• Must demonstrate the ability to participate in a project, understand customer workflow, and key critical success factors  

• Working knowledge and experience in the implementation of large and complex Information systems in a healthcare environment  

• Experience in identity and access management, including setting up and monitoring user privileges 

• Basic knowledge of IT, Microsoft Office tools, knowledge of adult learning principles and instructional design  

• Experience Implementing and Managing Clinical Information Systems and Applications.  

• Understanding of effective Customer Relationship Management Skills necessary for efficient problem resolution to maximize customer satisfaction  

• Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers innovation, accountability, empowerment, collaboration, compassion, and results.  

Education, Experience, Licensure, or Certification Requirements

• Bachelor’s Degree in Healthcare or comparable relevant experience

Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.