Credit Controller

What will you be doing?

We are looking for a talented and enthusiastic Credit Controller to join our aspiring team at S&W.

Your role will be to provide high volume calling for the Group Credit Control function including chasing outstanding debts, liaison with Partners and bespoke reporting.

This is a permanent role to be based at either our Newcastle, Bristol or London office, with expected office attendance of minimum 2 days per week.

As a Credit Controller, your responsibilities will include among others,

• Provide a high-volume client credit control service, primarily using telephone calls to contact and secure payment promises from clients
• Daily Review of all payment promises, prompt following up of any broken arrangements
• Monthly visits to regional office locations for one-to-one reviews with local Partners/Head of Office to ensure appropriate credit control activity and co-ordination of action
• Comprehensive credit control of own portfolio to ensure all overdue debtors are appropriately followed up each month
• Raise, record and follow up on all client disputes on own debtor portfolio, escalating overdue resolutions to Head of Business/Line Management as appropriate
• Recommend appropriate Bad Debt Provision requirements to Line Manager
• Provide comprehensive reporting on own portfolio of debtors, regarding payment promises, client query status and "Partner Resolving" situations to Line and Operational management
• Preparing submissions to external lawyers/collection agency for enforcement