Business Automation Specialist
Full-time
Mid-Senior Level
Job Overview
This role supports the delivery of strategic transformation initiatives to enhance Swissquote Bank's operational scalability, service quality, and continuous improvement culture. In this role, you will:
- Execute operational transformation initiatives across banking domains.
- Conduct data-driven analyses using SQL and scripting languages to improve process efficiency and identify automation opportunities.
- Develop reports and visualisations to support decision-making and process improvements.
- Participate in root cause analysis, process mapping, and business case development.
- Assist in change management through documentation and stakeholder engagement.
- Collaborate across departments to implement operational improvements.
- Apply banking-specific knowledge to align initiatives with business needs.