Consultant O365/Azure - L3 - M/W

In order to strengthen our technical teams in the operations of our clients' Cloud platforms, we are looking for a senior consultant  L3 specialized in Microsoft 365 and Azure technologies.

Your role and responsibilities:

As part of our Operations team, you will have several missions:

• Ensure level 3 operations and support on our clients' Azure and Microsoft 365 environments
• Be the technical reference for operational teams for our major clients
• Design and participate in deployment, configuration, and evolution projects for our clients' IT infrastructures
• Maintain effective communication with other teams in a 24/7 service context
• Manage the tracking of incident and problem tickets in our Service Management tools
• Prepare and participate in operational reviews for our clients
• Update operational documentation and propose improvements
• Participate in the on-call service