Digital Workplace / M365 support Specialist

Drives the adoption of Microsoft Teams as the primary communication tool, reducing reliance on internal email and improving collaboration practices

Provides day-to-day functional support on Microsoft Teams and SharePoint for a large, multi-unit organization (50+ teams), handling user issues, questions, and best practices

Designs, builds, and maintains SharePoint sites for both internal use and external collaboration (including stakeholders such as public authorities, experts, and contractors)

Develops and implements workflow automation solutions using Microsoft Power Platform, primarily Power Automate, to streamline business processes

Analyses existing processes and identifies opportunities for digitalization and efficiency improvements

Collaborates with multiple stakeholders to translate business needs into practical digital solutions

Prepares and delivers user trainings and guidance materials to increase adoption of collaboration tools and digital ways of working