Global Hub Operations Subject Matter Expert

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta’s P&S Team is seeking a Global Hub Operations Subject Matter Expert in Montevideo, Uruguay. This role will support the delivery of service quality and operational excellence for Americas region (including LATAM) as a Hub Operations SME. Drive continuous improvement, manage escalations, and provide expert guidance on processes, systems, and new initiatives while supporting global project implementation.

Accountabilities 

• Act as subject matter expert in Hub operation areas and build capability in SAP transactions to support standard hubbing and exceptional scenarios.
• Oversees Capgemini performance providing necessary process and system training. Manage escalation and service issues.
• Collaborating with other team members in global hub operation, contributing to consistency and accuracy of standard operating procedures for outsourced services and support process adherence reviews. Actively contribute to best practice exchange across the regions.
• Work closely with other P&S stakeholders (including Logistics, Customs, Planning, Supply Chain Management, Direct Procurement) on cross-functional initiatives, and in support of the transactional design and implementation of new flows / projects (e.g. S4HANA).
• Deliver continuous improvement projects, working with other members of global hub operation, Europe Order Management & wider P&S teams to drive efficiencies in Intercompany processes.