Production Technical Support Manager

Role Overview
As a dynamic Production Technical Support Manager, you'll spearhead operational excellence by leading a specialized team that transforms production challenges into innovative solutions, driving continuous improvement across the entire production landscape. Your leadership will be instrumental in modernizing processes, optimizing performance, and fostering cross-functional collaboration that directly impacts product quality, yield improvement, and manufacturing competitiveness.
Key responsibilities

• Lead and drive adherence to ROP.
• Manage a team of technical specialists (Production Engineer, Production Chemist) to deliver technical solutions for production operations.
• Lead troubleshooting of complex technical issues affecting production performance, quality, or efficiency and blocker process.
• Drive process optimization projects to improve yields, reduce waste, and enhance product quality.
• Establish and maintain technical standards, procedures, and best practices across the production area.
• Ensure technical compliance with regulatory requirements, quality standards, and HSE policies.
• Provide technical leadership during production emergencies, deviations, and critical situations.
• Collaborate with maintenance and engineering teams on equipment upgrades, modifications, and reliability improvements.
• Develop technical competencies within the production organization through training and knowledge sharing.
• Serve as technical liaison between production and other departments (Engineering, Maintenance, ManEx, HSE, Quality).
• Analyze production data and trends to identify improvement opportunities and implement solutions (in partnership with the local ManEx team).
• Provide manufacturing inputs for Capex projects.
• Evaluate and implement new technologies to modernize production processes and improve competitiveness.
• Support the transformation of legacy processes into the Syngenta Production System (SPS).
• Accountable for safe and successful cleanout and commissioning stages of outage process.