Technical Support Specialist (L1)

Welcome to Syrve, a leading provider of comprehensive software solutions for cash registers and restaurant management. With a strong foothold in the international market, we are proud to serve over 9000 customers worldwide and counting.

Role Description

We are looking for a Technical Support Specialist to join our team and provide exceptional support to our users. In this role, you will be the first line of contact for clients, assisting them with technical issues, troubleshooting software and hardware problems, and ensuring a smooth user experience.

You will also be responsible for consulting users on how our software works. This includes answering functional questions, guiding them through features, and helping them understand the product’s capabilities. Your ability to explain complex concepts in a clear, user-friendly way will be key to ensuring client satisfaction and success.