E01-L03 Analyst II
Full TimeJob Overview
RESPONSIBILITIES
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Analyze, design, test, debug, and install application systems and components to meet business needs
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Develop computer system specifications that align with organizational standards and architecture
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Modify and enhance existing systems to correct deficiencies and improve performance and usability
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Collaborate with users to define system goals, workflows, and scheduling requirements
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Prepare flowcharts and diagrams to communicate system processes and logic
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Ensure system parameters and formats are compatible with hardware/software capabilities
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Support users by determining appropriate data sources, writing reports, or guiding system use
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Act as the primary point of contact for application system issues, troubleshooting and resolving problems
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Coordinate application updates and system enhancements in collaboration with stakeholders and vendors
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Provide technical support to operational strategies aligned within your program and initiatives that optimize processes, enhance productivity, and ensure quality across all program functions
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Ensure 100% of planned hours are worked and recorded
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Identify and forward to your leadership any opportunities that could lead to growth within your work area
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Analyze system and business data to assess cost, benefit, and risk for proposed solutions
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Evaluate and challenge data sources and assumptions to ensure accuracy, consistency, and reliability of information
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Partner with Product Managers and stakeholders to define user needs and value-driven solutions aligned to program objectives
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Provide recommendations based on analysis to support strategic decision-making and solution direction
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Support initiatives leveraging cloud technologies, open-source solutions, and agile development methodologies
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Help define and track performance metrics, user impact, and expected business outcomes
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Participate in growth efforts as requested
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Ensure all contractual deliverables are met/exceeded to the customer's satisfaction
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Completes personal PDP and attend Staff Meeting and Storytime (with camera on)
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Within your program, build productive and positive professional relationships with clients
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Execute all contract requirements as assigned in accordance with the contract specific LCAT and requirements
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Performs other related duties as assigned
KEY QUALIFICATIONS
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Experience in systems analysis, debugging, and implementing application enhancements
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Proficiency with documenting system requirements, diagrams, and technical specifications
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Knowledge of enterprise systems architecture, workflows, and data storage practices
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Strong interpersonal and communication skills to interact with users and technical teams
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Analytical and problem-solving skills with the ability to recommend effective solutions
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Google Cloud certification preferred (Google Cloud Platform – GCP)
Clearance: Active Secret Clearance
Education and Years of Experience: Bachelor's degree and 4 years of relevant experience, or a Associate’s degree with 6+ years of relevant experience or High School diploma with 8+ years of relevant experience
PREFERRED ADDITIONAL QUALIFICATIONS
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Hands-on experience with SQL, business intelligence tools, or reporting software
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Familiarity with Agile or SDLC development environments
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Understanding of cybersecurity and data integrity principles
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Experience working in a government or DoD-related environment
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Certifications related to systems analysis, project management, or IT service management (e.g., CBAP, PMP, ITIL)
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