Clinic Operations Director

The Clinic Operations Director oversees our McKinney clinic, with ultimate responsibility for the implementation, direction, and supervision of local policies, finances, procurement, and supervision during the provision of services. This role functions as a member of the Leadership team supporting centralized functions including procurement, recruitment, engagement, retention, and intake.

• Provides counsel to Senior Leadership regarding the needs of the community, workforce, financial, professional practices, and planning
• Ensures documentation of services provided is accurate and timely
• Maintains the administrative policies and management activities including budget control and cost determination
• Directs their local management teams to carry out policies and procedures
• Ensures adequate staff education, development, and evaluation
• Responsible for supervision and evaluation of the client satisfaction survey
• Support recruitment and intake efforts, conducting local interviews and tours
• Provides support including preparation of intake, orientation, procurement, client documentation, and special projects 
• Promotes the company’s philosophy and mission by presenting a positive image to patients/families, physicians, and community
• Provides effective communication to patient/family, team members, and other health care professionals and maintains confidentiality
• Lead and develop their teams to maintain an inclusive and engaging workplace