Program Coordinator, Audience Development & Community

The Program Coordinator, Audience Development & Community supports the planning and execution of TED conference attendee community projects. The role blends research, database and email administration, program coordination and communications support. As a member of the Audience Development and Community team, you'll handle the detailed, ongoing work that supports community development within the TED conference ecosystem. You're highly efficient and organized, comfortable managing shifting priorities across multiple programs, and take pride in detail-oriented work. This is a ~7-month engagement from September 2026 to March 2027, with the possibility of extension.

RESPONSIBILITIES

• Conduct audience curation research and administrative support for TED conferences and community programs.
• Maintain and organize internal Airtable databases for audience curation programs.
• Support conference and other event communications for key community groups in the TED ecosystem, including list management, drafting and sending invitations.
• Offer premium customer support to event attendees, including high-profile guests such as industry leaders, public figures, and their representatives via email with promptness and professionalism. Escalate any sensitive issues and/or unusual requests to team leadership for coordination of the response.
• Assist in administrative and communications tasks for the Audience Development and Community team as needed.