Engineering Manager, Messaging Platforms (Audience Targeting)
Job Overview
The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.
About the Role
The New York Times is seeking an Engineering Manager to lead our Audience Targeting team. This team builds high-throughput systems—including APIs, databases, and pipelines—that power personalized communication for millions of readers across email, push, and other channels.
Leading a team of 6–9 engineers, you will drive a strategy of personalization: sending the right message to the right subscriber or potential subscriber at the right time, often at the high-stakes speed of breaking news. You will empower your team to develop the technical vision for our targeting platform, partnering with product and data leaders to build a scalable, intelligent ecosystem that ensures our messaging has maximum impact.
Responsibilities:
- Lead and Develop the Team: Manage a team of 6–9 backend engineers, fostering their career growth through coaching, mentorship, and continuous feedback. Promote a culture of collaboration, engineering excellence, and psychological safety.
- Drive Technical Strategy: Guide the team in designing, building, and maintaining high-throughput, low-latency services and pipelines for audience targeting. Drive decisions on architecture and technology selection within our AWS-forward ecosystem.
- Execute and Deliver: Collaborate across functions and stakeholders to define roadmaps, plan sprints, and deliver impactful projects. Ensure the team's work is aligned with broader company objectives.
- Ensure Operational Excellence: Own the reliability, scalability, and performance of the team's services. Champion robust monitoring, alerting, and on-call practices to maintain high availability for our critical systems.
- Collaborate Across Boundaries: Build strong relationships and coordinate projects across other teams and organizations to ensure successful outcomes. Represent the team in technical discussions and clearly articulate technical challenges and risks.
- Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
- This role reports to the Director of Engineering for Messaging Platforms.
Basic Qualifications:
- 2+ years of experience in an engineering management or people leadership role
- 5+ years of hands-on experience as a software engineer
- Demonstrated technical leadership in the delivery of enterprise-scale software projects
- Experience hiring, developing, and retaining software engineers
- Familiarity with cloud-based infrastructure (AWS preferred)
Preferred Qualifications:
- Leadership & Delegation: Proven success in developing emerging talent and delegating complex projects to empower engineers to grow into technical owners
- Technical Expertise: Experience with Golang, AWS (specifically Lambda, SQS, and DynamoDB), event-driven architectures, and distributed systems at scale
- Data Expertise: Experience working with large-scale data storage and analysis tools such as Postgres and BigQuery
- Collaboration: Experience working on projects with non-engineering partners (e.g., Data Science, Marketing, Legal, Privacy)
This role may require limited on-call hours. An on-call schedule will be determined when you join, taking into account team size and other variables.
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For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.
For roles outside of the U.S., information on benefits will be provided during the interview process.
The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.
We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here.
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