F&B Manager

Your Mission Should You Choose To Accept: 

Food and drinks are at the heart of The Social Hub experience, and you’ll be the one making it all happen. As our F&B Manager, you’ll lead the outlets across bar, café, and events spaces, making sure guests leave with stories to tell and reasons to come back. You’ll be responsible for, and work with our Head Chef to keep service and kitchen in sync, while building a motivated team that knows how to deliver quality with energy. You’ll also keep a close eye on budgets and performance without losing sight of the guest experience. You will also be a active member of the management team responsible key decisions regarding budget, roadmap & daily operations.

This role is all about balancing creativity, operations, and people leadership. If you’re a coach at heart, a strategist by nature, and thrive on empowering others to shine: This is your playground. 

In Case You Don’t Know Who We Are

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.   

What You’ll Do 

• Lead and inspire our supervisors across all F&B venues to deliver smooth, guest-first operations.
• Work closely with the Head Chef to align service and kitchen teams for seamless coordination, importantly kicking things off with a strong breakfast service.
• Maintain top-tier service standards and make sure every outlet hits the mark on quality, consistency, and guest satisfaction. 
• Engage with guests on the floor, gather feedback, and drive improvements that wow. 
• Collaborate on innovative menus and beverage programs that align with market trends and brand identity. 
• Monitor budgets, labor, and P&L performance, then take action to meet and exceed targets. 
• Develop promotions and activations in partnership with marketing to boost revenue and visibility. 
• Support and energize team training, development, and performance, building a strong, positive culture.

Who You Are

• You have at least 2-4 years of management experience in leading and managing a team within the Events or Hospitality space.
• You are all about solutions and connecting the right people.
• You are a true problem-solver and are not afraid to make decisions in the moment.
• You are courteous, professional and ready with a smile for team members, guests and random strangers alike.
• You deal with stressful situations in a stress-free manor and bring calm and a sense of ‘I’ve got this’ to every situation.
• You’re a team player and work hard to inspire and guide your team members to excellence.
• You have exceptional English communication skills, all other languages (especially Dutch) are very welcome!
• You’re hard working, responsible and have a “let’s do this!” mentality
• You build, lead and inspire motivated, happy teams
• You’re legally allowed to work in the Netherlands.

What We Offer 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future.  
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground   
  and the TSH Talent Foundation to create meaningful change  
• The chance to learn and grow in your role with the potential for future growth.  
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!  
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.