Programme Advisor

Te Whiwhinga mahi | The opportunity

We are seeking an experienced and collaborative Programme Adviser to play a key role in enhancing the student academic experience. This role provides specialist advice and support across the student lifecycle, helping students navigate programme requirements, academic regulations, and pathways to success.

Working closely with academic leaders, student-facing teams, and service providers, you will use your extensive programme knowledge and analytical capability to support students, identify opportunities for intervention, and contribute to continuous service improvement. This is an opportunity to make a meaningful impact on student outcomes while working in a dynamic and highly collaborative environment.

Key responsibilities will include:

• Deliver high-quality academic programme advice and support.
• Manage complex student enquiries and non-standard requests.
• Guide students through programme requirements and progression milestones.
• Identify and support students who may benefit from additional intervention.
• Collaborate with academic leaders and service teams to improve student outcomes.
• Analyse programme data and contribute to informed decision-making.
• Drive continuous improvement across student-facing services.

This is a fulltime (37.5 hours per week), fixed term (3 years) opportunity.

The salary range for this role is $73,400 - $90,700 pa, depending on experience and qualifications.

For more information, please view the position description

He kōrero mōu | About you

You are a student-centred professional who enjoys building relationships and helping others succeed. You bring significant experience working within a complex tertiary education environment and have the confidence to influence stakeholders, interpret policies and regulations, and make sound decisions in challenging situations.

You are analytical, adaptable, and proactive, with a genuine commitment to equity, inclusion, and supporting diverse student communities. Your ability to balance operational excellence with continuous improvement will enable you to thrive in this role.

Ngā Pūkenga Motuhake | Important Skills

• Tertiary qualification or equivalent relevant experience.
• Significant experience working within a faculty or tertiary education environment.
• Strong understanding of academic regulations, programme requirements, and student support processes.
• Demonstrated experience analysing data and using insights to support decision-making.
• Proven ability to influence, collaborate, and build effective relationships with a wide range of stakeholders.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. 

The University is committed to providing an excellent working environment through the following:

• Flexible employment practices (including working from home and flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks' annual leave

In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. 

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications must be submitted online by 4 August 2026. Please include your CV and a cover letter outlining how your experience aligns with the role requirements.

If you have any questions about the position, please contact Chris Rollins, via [email protected]

Please note that applications cannot be accepted via email.

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