Bilingual (English/Spanish) Negotiations/Settlements Case Manager

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. You will be responsible for managing pre-litigation personal injury cases from treatment progression through settlement, demand negotiations, and case resolution. This position serves as the primary point of contact for clients while ensuring timely communication, proper case development, accurate documentation, and progression of cases toward resolution or transition to litigation when necessary.

The Case Manager is responsible for managing an active caseload while maintaining strong client service standards, proactive follow-up, and accurate case management practices. This role requires excellent organizational skills, attention to detail, urgency, and the ability to multitask within a fast-paced environment.