Client Support Representative/Receptionist

The Client Support Representative serves as the first point of contact for clients, vendors, and visitors, providing professional and courteous service while supporting daily office operations.

Key Responsibilities:

• Answer and route incoming calls with professionalism and efficiency.
• Greet clients, vendors, and visitors in a warm and welcoming manner.
• Accurately document and update information in the firm's systems.
• Perform general administrative and clerical tasks as assigned.
• Provide front desk coverage as needed.
• Maintain a clean, organized, and professional reception and common areas.
• Follow first-call resolution standards to ensure a positive client experience.
• Participate in training and remain current on firm processes, procedures, and service standards.