Wonderful Leader

SUMMARY OF POSITION

The Wonderful Leadership Program is a full-time, two-year rotational program that offers the opportunity to expand your potential and become a leader at Wonderful Pistachios & Almonds. Throughout each rotation, the Wonderful Leader will launch and implement new projects that drive business productivity and improve department processes. They will also be exposed to a broad range of tasks per department needs, offering a cross-functional, company-wide experience that further develops leadership and problem-solving skills. Department rotations within the Wonderful Leadership Program include, but are not limited to: Preprocessing, Roasting, Packaging, Shipping, Harvest, Human Resources, and Supply Chain.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operations Management:
   
  • Achieve production goals on time, in a safe and waste-free manner.
  • Manage standard work within responsible zones to achieve production output and quality targets.
  • Monitor scheduling the dashboard frequently and make the necessary adjustments.
  • Address downtime.
  • Maintain and update production records and KPIs.
  • Work on continuous improvements projects.
  • Manage a crew of production workers.
  • Lead and participate in daily startup meetings.
  • Ensure crew and work area is operating at company safety standards.
  • Create work schedules for the employees and coordinate with the Time Department any changes.
  • Attend pass-down meetings and provide status updates.
  • Assign employees to work areas per daily production needs.
  • Manage employee performance, including performance reviews, disciplinary actions, attendance, etc.
  • Interview, select and train new employees per department needs.
  • Handle conflict resolution.

• Business Administration:
   
  • Analyze data and create reports and key performance indicators.
  • Attend daily meetings and provide updates to management.
  • Communicate issues with stakeholders and customers.
  • Negotiate with internal and external customers, advocating for the needs of the department.
  • Explore business opportunities per company needs.
  • Plan and execute special projects with continuous improvement efforts.
  • Provide work direction to one or more technical or clerical staff or act as a team lead on designated projects or assignments.
  • Conduct plant visits in assigned areas and promptly follow up with any questions or concerns presented by the employees.
  • Provide guidance to employees regarding the company’s procedures, trainings and progression opportunities.

• Supply Chain
  • Prepare, analyze, and approve customer supply orders following good manufacturing practices and safety practices.
  • Communicate directly with customers and sales team members at the corporate (wholesale/retail) level to resolve issues quickly.
  • Assist all aspects of customer service department on an as needed basis.
  • Act as a liaison between the company and the external customer, addressing issues and finding proper solutions per business needs.
  • Execute shipping logistic plans per customer needs.
  • Prepare and ensure proper documentation for each customer order.
  • Master the use of the company’s technical platforms.
  • Collaborate with other departments to ensure in-time order completion and shipment.

Other responsibilities include:

• Provide day-to-day direction of employees and ensure compliance with company policies.
• Cultivate continuous improvement activities, manage 5S, and apply lean thinking into the day-to-day operations within all areas of responsibility.
• Participate in and lead problem solving activities with production teams, management, and fellow colleagues using the PDCA methodology.
• Utilize teamwork and leadership skills to complete company projects and meet deadlines.