Job Overview
- Responsible for all international & expatriate benefit policies and programs including processing and tracking enrollments/terminations, invoicing, renewal negotiations with consultants, and inquiries from local management and HR teams.
- Monitor international benefit industry changes; propose to leadership & implement enhancements based upon market trends and business needs.
- Manage on-going relationships with benefit plan brokers, providers, vendors, and consultants to ensure engagement in plan administration, and to coordinate regulatory requirements and compliance.
- Communicate benefits information to the employees and hiring managers by helping contribute to country-specific onboarding materials and supporting/communicating wellness initiatives.
- Independently provide technical and subject matter expertise regarding assigned programs requiring an in-depth knowledge of regulations, policies, and procedures applicable within the organization.
- Execute on-boarding and implementation of new vendors for in-country benefits.
- Build and manage ongoing improvement of the day-to-day administration, communication, and operations of global wellness programs.
- Oversee global wellness and education programs to promote healthy lifestyles and employee satisfaction.
- Partner with global partners for coordinated approach to global wellness strategy and provide support for benefits and wellness resources.
- Develop and execute communication strategy for global benefit offerings using effective communication vehicles to optimize impact and understanding.
- Intervene and manage employee escalations with internal parties as well as vendors and bring to resolution.
- Drive implementation of health promotion and wellness programs including health screenings, flu shots and others across multiple locations.
- Provide leadership and consultative project work with the broader Total Rewards team, as needed.
- Additional duties include creating and distributing Total Rewards communications.
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