Job Overview
- Personally lead and conduct complex employee relations investigations involving employee complaints, workplace concerns, policy violations, and other sensitive matters. Gather and analyze information, conduct interviews, prepare investigation findings, and make recommendations regarding corrective action, training, or other resolutions in partnership with HR Business Partners and Legal as appropriate.
- Manage escalated accommodations and leave of absence matters, serving as the primary resource for complex ADA, FMLA, CFRA, and related cases. Facilitate the interactive process, evaluate accommodation options, partner with leaders to identify practical solutions, and ensure appropriate documentation and compliance.
- Provide day-to-day guidance and coaching to managers and employees on employee relations matters, workplace concerns, policy interpretation, performance issues, and conflict resolution.
- Serve as a trusted advisor to leaders while remaining actively involved in the resolution of complex employee issues from intake through closure.
- Partner with managers on escalated performance management matters, including performance improvement plans, corrective actions, and terminations.
- Facilitate difficult employee conversations and workplace disputes, helping leaders navigate sensitive situations and achieve productive outcomes.
- Design and deliver training programs focused on employee relations, performance management, conflict resolution, workplace investigations, and compliance-related topics.
- Lead compliance training efforts, including wage and hour, anti-harassment, FCPA, mandated reporter, DOJ background check requirements, and other required programs.
- Identify employee relations trends and organizational risks and recommend proactive solutions to improve compliance, consistency, and the employee experience.
- Partner closely with Legal and HR leadership to maintain employment policies, ensure compliance with applicable laws, and support organizational initiatives.
- Review HR practices, documentation, and processes to ensure compliance with federal, state, and local employment regulations.
- Monitor employment law developments and translate legal requirements into practical guidance for leaders and HR partners.
- Manage complex workers' compensation matters in partnership with internal stakeholders and third-party administrators.
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