Technical Manager

About the Role

Reporting to the Group Depot & Transport Manager, this role is accountable for defining and governing Equipment Maintenance & Repair (EMR) standards across the network. You will set the technical frameworks that drive consistent repair, offhire, and disposal decisions, and ensure these standards are applied in practice across all depots.

You will provide technical oversight of fleet performance, with a critical focus on reefer reliability in service. This includes defining standards, identifying systemic issues, and driving resolutions.  The role also owns the technical framework for cost recovery, ensuring clear rules, evidence standards, and escalation pathways are in place to support recovery of third-party damage costs.

You will lead the EMR Specialist function, setting priorities and governing execution, while ensuring consistency of technical decision-making across the network. Training delivery sits within the EMR Specialists — your role is to define standards, enforce controls, and ensure technical discipline is maintained.

This role sits at the centre of the operating model. You will not own fleet strategy or deployment decisions, but you will define how the fleet is maintained, repaired, and governed, and ensure those standards deliver consistent operational and commercial outcomes.