Job Overview
- Generate and issue accurate customer invoices in accordance with contractual agreements and service level standards.
- Monitor customer accounts and proactively collect outstanding payments.
- Process customer payments, cash allocations, credit notes, debit notes, and billing adjustments.
- Perform customer account reconciliations and investigate payment discrepancies.
- Resolve billing disputes in collaboration with Operations, Customer Service, Sales, and Billing teams.
- Prepare Accounts Receivable ageing reports and collection status updates.
- Support month-end and year-end financial close activities.
- Ensure compliance with company policies, accounting standards, and internal controls.
- Contribute to continuous improvement initiatives and process automation within the Accounts Receivable function.
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