Job Overview
- Carry out daily cleaning tasks as assigned, including sweeping, mopping, dusting, and waste removal.
- Follow instructions from the Supervisor / Coordinator or Operations Lead and complete assigned duties efficiently.
- Maintain cleanliness and hygiene of all assigned areas at all times.
- Perform cleaning duties according to established standards and guidelines.
- Use appropriate cleaning methods, chemicals, and equipment safely and effectively.
- Inspect work areas after cleaning to ensure tasks are completed to a high standard.
- Report any cleaning deficiencies or areas requiring attention to the Supervisor / Coordinator or Operations Lead.
- Ensure all cleaning tasks are completed within the scheduled timeframes.
- Monitor and inform the Supervisor when cleaning supplies are running low.
- Use cleaning equipment properly and ensure it is kept clean after use.
- Check equipment before use and report any faults immediately.
- Report faulty equipment to the Supervisor / Coordinator or Operations Lead within 12 hours of breakdown.
- Maintain housekeeping standards and report any issues or damages observed on site.
- Assist in restocking cleaning supplies when required.
- Ensure cleaning tools and equipment are stored safely after use.
- Follow all safety procedures to minimize risks and prevent accidents.
- Handle cleaning chemicals safely in accordance with instructions and training.
- Identify and report hazards or unsafe conditions immediately.
- Comply with all health and sanitation standards and regulations.
- Maintain punctuality and report any absence to the Supervisor / Coordinator or Operations Lead in a timely manner.
- Follow all Health and Safety guidelines and report any breaches.
- Always Wear appropriate Personal Protective Equipment (PPE).
- Complete required service reports or checklists accurately when required.
- Work overtime when required and as approved by the GM.
- Communicate effectively with Supervisors and team members.
- Follow instructions and updates provided by management.
- Provide basic updates on completed tasks when required.
- Cooperate with other staff and departments to maintain cleanliness standards.
- Address minor cleaning issues promptly and report major concerns.
- Prioritize tasks based on instructions and urgency.
- Maintain a proactive approach to cleanliness and hygiene.
- Maintain a professional attitude when interacting with clients or occupants.
- Respond politely to basic customer requests and refer complaints to the Supervisor / Coordinator or Operations Lead.
- Ensure assigned areas meet cleanliness expectations at all times.
- Suggest improvements to cleaning practices where applicable.
- Adapt to new cleaning methods, tools, or procedures as directed.
- Support team efforts to improve overall service quality.
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